PRIVACY POLICY AND LEGAL TERMS
Last Updated: November 24, 2024
This Privacy Policy describes how JDH E Commerce LLC (“we,” “our,” or “us”) handles your personal information when you use our website, purchase our compression sofa products, or interact with our services. We are committed to protecting your privacy and ensuring you understand how your information is used and protected.
1. Our Company
JDH E Commerce LLC is a Wyoming corporation located at 30 N GOULD ST STE R, SHERIDAN, WY 82801. We specialize in providing high-quality compression sofas for homes and living spaces.
2. Information Collection
We collect information about you in several ways. When you make a purchase, we collect your name, contact information, shipping address, and payment details. We also gather information when you create an account, contact our customer service, or interact with our website.
During your visit to our website, we automatically collect technical information about your device and how you interact with our site. This includes your IP address, browser type, and usage patterns. This information helps us improve our service and provide a better shopping experience.
If you choose to share feedback or product reviews, we retain this information to improve our products and assist other customers. When you sign up for our newsletter or marketing communications, we keep your contact preferences to ensure we respect your choices about receiving updates from us.
3. Using Your Information
Your information helps us provide and improve our services. We use it to process your orders, ship products to you, and communicate about your purchases. We also use this information to provide customer support and resolve any issues you might have with our products or services.
We may use your purchase history and preferences to recommend products we think you’ll like and to inform you about special offers. However, we only send marketing communications with your consent, and you can opt out at any time.
To improve our website and services, we analyze how visitors use our site, what products interest them most, and how we can better serve our customers’ needs. This analysis helps us make our website more user-friendly and our product offerings more relevant.
4. Information Sharing
We share your information only when necessary to provide our services or when required by law. Our trusted service providers help us with payment processing, shipping, and customer service. These partners are bound by confidentiality agreements and can only use your information to provide services to us.
We may need to share information with legal authorities if required by law, court order, or government regulation. We may also share information to protect against fraud or reduce credit risk.
5. Your Privacy Rights
As our customer, you have the right to know what information we have about you and how we use it. You can request access to your personal information, ask us to correct any mistakes, or request deletion of your information where appropriate.
If you live in California or Virginia, you have additional privacy rights under state law. California residents can request information about how we share their data, while Virginia residents have specific rights regarding data access and deletion.
6. Protecting Children’s Privacy
We do not knowingly collect information from children under 13 years of age. Our products and services are intended for adult use only. If we discover we have collected information from a child under 13, we will promptly delete it.
7. Data Security
We take data security seriously and use industry-standard measures to protect your information. We encrypt sensitive data, secure our networks, and regularly update our security practices. While we implement strong security measures, no system is completely immune to security risks.
8. Data Retention
We keep your information as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete it from our systems.
9. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your shopping experience. These tools help us remember your preferences, understand how you use our site, and improve our services. You can control cookie settings through your browser preferences.
10. Policy Updates
We may update this privacy policy as our services evolve and privacy regulations change. We will notify you of significant changes by posting them on our website and, where appropriate, sending you an email notification.
11. Legal Framework
This policy is governed by Wyoming state law and applicable federal regulations. Any disputes regarding privacy matters will be handled in Wyoming courts according to state law.
12. Contact Us
If you have questions about this policy or your privacy rights, please contact us at:
JDH E Commerce LLC 30 N GOULD ST STE R SHERIDAN, WY 82801 Email: fred@sofa-sale-event.com Phone: 514-612-1385
For legal matters specifically, please contact our legal department at fred@sofa-sale-event.com
All rights and obligations under this policy are governed by the laws of the State of Wyoming. By using our website or purchasing our products, you consent to this privacy policy and agree to its terms.
This document represents our complete privacy policy and supersedes any prior versions. Your continued use of our services indicates your acceptance of these terms.